As Ellie Shoshana, Resilynn has demonstrated excellent people-skills and knowledge of protocol. In general, I have seen Ellie follow regulation very closely, but, as demonstrated in the example Azande gave, Ellie is willing to go out of her way to help the crew (I am Fisherson, btw), at great risk to herself. She's a Lawful Good sort of person, and I think that's a great thing for a Head of Staff. +1 from me.
Edit: Also, during a meteor round today, Ellie saved a lot of materials + four other crew with an escape pod.