Incident Report 04/08/2464

[Zulu0009]

Reporting Personnel: Mobius
Job Title of Reporting Personnel: Psychologist
Game ID: cjf-arhV

Personnel Involved: Shirin Abbasi, Head of Security: Offender - Jaquelyn Roberts, Surgeon: Offender - Hossl Suazra, Security Officer: Witness - Ahkam Al-Nasrallah, Captain: Other (mentioned) - Andrea Illazso, Chief Medical Officer: Other (mentioned) - Marian Maz, Off-Duty: Other (mentioned)
Secondary Witnesses: N/A

Time of Incident: N/A
Real Time: 0500 GMT+2, 04/08/2022
Location of Incident: Horizon Medical Bay, general Horizon incident

Nature of Incident:
[ ] - Workplace Hazard
[ ] - Accident/Injury
[ ] - Destruction of Property
[ ] - Neglect of Duty
[ ] - Harassment
[ ] - Assault
[X] - Misconduct
[ ] - Other _____

Overview of the Incident:

On the specified day and shift, the internal security department decided to perform a response time drill, with the secondary effect of highlighting the importance of suit sensors. Said drill began halfway through a psychological evaluation I was conducting, with no previous announcement or notice that it was not a real situation. The drill started via radio messages by the Head of Security, in which they pretended to be fired at by a weapon while screaming and running. The first issue I must note is that, despite being a security-focused drill, I have suspicion that nobody outside the security department was informed of it, which could have caused panic and fear among the crew. Whilst the medical department seemed to have provided the idea to the security department roughly thirty minutes before the drill took place, they too were left uninformed and questioning whether it was a real situation or not, aside from Chief Medical Officer Andrea Illazso: however, Chief Medical Officer Illazso stated to me that she acknowledged her mistake as noted in the Actions Taken section. As such, I have only included them for the record. Roughly fifteen minutes after the drill began, which involved the security department and one or two members of the medical department, an announcement was posted stating that the situation had been simulated.
The source of the incident report is the temporary mental distress caused to the interviewing patient, one Marian Maz, who was not aware of such drill and who was visibly shaken when the simulated gunfire began, and visibly angered when it was revealed to be a drill. For the record, Marian Maz is a young, newly transferred crew member currently in the process of finding an occupation aboard the SCCV Horizon. While her records are covered by patient confidentiality laws, I can state that she had not previously received a psychological evaluation, and the one I performed was the first one she had received. I believe this to be enough, together with her very young age and status as newly arrived personnel, to indicate that hearing another crew member screaming and supposedly being attacked may have affected her mental status and perception of working on the Horizon to a degree.
The following are my two complaints:

1. The Head of Security failed to follow proper procedure for such an event by not informing any crew members not directly linked to the security training or not taking the correct steps to ensure that the crew members not directly linked to the training would be safe and informed of their safety. When these concerns were brought to them, in a self-admittedly unorthodox way, they attempted to interrupt me, then told me to relay my complaint to the Captain, then told me to exit their department. The result I seek for this entry of the report is a note to this Head of Staff that security drills should be conducted with a procedural planning pyramid that ensures the mental and physical safety of the crew of the ship and the ship. I seek no disciplinary action for this person.

2. Jaquelyn Roberts, Surgeon, entered the psychologist's office with full knowledge that an evaluation was being performed and spoke dismissively and rudely to the patient involved, after a statement by myself, along the lines of quote "you can tell her yourself," following my complaint over the medical radio channel that the drill had not been announced (see point 1). Upon being spoken to, admittedly with unfriendly tone, by myself, she lashed out and insulted the patient and myself. The result I seek for this entry of the report is disciplinary action against the crew member for verbal misconduct unfit for a medical professional, and breach of privacy laws by entering an evaluation without approval.

Whilst I admit that my tone was not necessarily constructive when speaking to the persons mentioned in entries 1 and 2, I believe in the fact that my duty and occupation is the preservation and safeguard of the mental health of the crew of the SCCV Horizon. Given that such duty and occupation was interrupted and the mental health of a crew member was temporarily or possibly permanently affected by this incident, I only state that my tone could have been more constructive and respectful; I stand by what I stated in its conceptual form and feel the need to point out the equally unconstructive behavior of the persons mentioned in entries 1 and 2.

Submitted Evidence: No evidence is available.

Would you like to be personally interviewed?: 
[X] - Yes
[ ] - No

Did you report it to a Head of Staff or a superior? If so, who? If not, why?: Yes: the incident was reported to Head of Security Shirin Abbasi, who informed me to relay the incident to Captain Ahkam Al-Nasrallah.
Actions taken: Personal actions taken involve speaking to the persons mentioned in the two above entries and reporting the incident to Captain Ahkam Al-Nasrallah. Actions taken by Chief Medical Officer Andrea Illazso include speaking to me about the incident and acknowledging her mistakes, including noting that in the future, drills such as the one reported here will be scheduled in accordance to medical examinations. I am not aware of any actions taken by other persons mentioned in this report.

Additional Notes: N/A

Edited August 4, 2022 by Zulu0009
Correctly edited :)

[Connorjg1]

TO: Mobius, Psycologist, SCCV Horizon

FROM: CCIAA, Markus Theleon, NTCC Odin

SUBJECT: Incident Report - No outstanding issue.

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BODY: 

While the concern for your patients is noted, the esteemed captain of the SCCV Horizon is trusted to ensure proper and safe facilities and resolve incidents. We trust them to have dealt with this in the way most applicable to the situation. Furthermore, safety drills are not prohibited, nor is advanced notice required.

 

As such, there are no outstanding issues requiring investigation.

 

Incident report closed.

 

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DTG: 03-13:41-TAU CETI STANDARD-08-2464

SIGN: CCIAA, Markus Theleon, NTCC Odin