[CLOSED] Incident Report 08/05/2461

[tzeneth]

Reporting Personnel: Samuel Spade
Job Title of Reporting Personnel: Detective
Game ID: b2B-aui5
Personnel Involved: (Name, Job Title: Offender/Witness/Other)
- Hayley Pandit (Nurse) Offender
- Sam Leda (Medical Doctor) Offender
- Joseph Lock (Head of Security) Witness

Time of Incident: Essentially the entire shift.
Real Time: ~7:30-10pm PDT 8/5/19
Location of Incident: Medical
Nature of Incident:
[  ] - Workplace Hazard
[  ] - Accident/Injury
[  ] - Destruction of Property
[X] - Neglect of Duty
[  ] - Harassment
[  ] - Assault
[  ] - Misconduct
[  ] - Other _____ (Place an x in the box that applies. If other, replace line and specify.)
Overview of the Incident: Early on in the shift there was an issue with the elevator doors and the doors on the surface were open. This led to a few injuries and at least one casualty. I was unaware that our CSI, Kayden Oppenheimer had died during that incident and only learned about his death half-way through the shift when I was asking the security channel if anyone had heard from him because I could not ever remember hearing from him over the security channel. At that time, I learned that he was deceased. This however conflicted with the manifest which listed him as still active. The manifest takes the status of the person directly from the medical records. I confirmed through my own checking of the records at the time, with the access I am permitted as the detective, and saw that he was still listed as active.

Thus began my wild goose chase to get the medical department to actually update their records off and on during the shift. The reason I personally was pursuing this was that I knew I and anyone who came after me could potentially be relying upon the records for any investigations or as evidence. I visited multiple times during the shift and asked them to update their records. I knew they were busy from multiple incidents during the shift but there were at least two instances where Hayley Pandit and at least one intern were sitting in the lobby when I requested an update to the medical records. More than once the intern was sitting at the desk, right next to the computer that would update the records. I will also note, that I sent a PDA message to Sam Leda sometime between 2/3 and 3/4 through the shift before the messaging service started having problems to please get someone to properly update the medical records. In every instance I brought up updating the records, I pointed specifically to Kayden Oppenheimer because I could easily check to see if he was ever marked as deceased on the manifest. At some point near the last quarter of the shift, issues with the PDA messaging occurred and I could no longer use it to attempt to communicate with anyone. I discovered this issue when I was attempting to message the Captain to talk about this issue.

I will admit that around the time the transfer shuttle was called, either some time before or after, I acted more than a bit unprofessional by venting my frustration on the Security channel. Joseph Lock, then talked to me about going to talk to medical about it. The end of shift occurred around that time, so I am unaware if he had any communications with medical. I also do not know what the status of the Captain was at this time as the manifest listed him as active (although that was already demonstrably unreliable) and I did not have any communications with him or hear anything from him over the security channel.
Did you report it to a Head of Department or IAA? If so, who?: There was no active CMO and when I attempted to contact the captain through my PDA, there were issues with the messaging service by that point in the shift. While I did my general complaining, my superior, Joseph Lock, the HoS, mentioned that he was potentially going to have a conversation with them but I am unsure if he did as this conversation occurred near the end of the shift.
Actions taken: There was no active CMO at the time and I could not contact the captain privately using the PDA and the captain was not responding to general complaints on the security channel. Joseph Lock did indicate he might communicate with medical but he would not be in the proper chain of command to take action.
Additional Notes: I will note that I am understanding of the stress that medical causes and that there were multiple incidents that required their attention. I do not think they should be punished too severely but should be given some type of remedial training to ensure proper medical records are kept or training in getting interns to do that for them. The fact I visited numerous times and saw an intern sitting at the front desk appearing to do nothing other than potentially staring at the personal sensors data, within easy reach of the medical records computers, and no actions were taken when I requested them, with Hayley Pandit also there a couple of those times, indicates to me that the importance of the medical records needs to be hammered home. I luckily did not need to investigate any incidents this shift but if I was called and needed to investigate, the medical records would not be something I could use as reliable evidence. This could also lead me to the wrong conclusions when investigating. If I have a suspect and they were actually injured during the time of the incident, then they have a rock solid alibi and I can move quickly to another, more reasonable suspect instead of spending time following the wrong trail. Further, if they lost a hand earlier in the shift, fingerprint evidence might not be as reliable.

Edited September 16, 2019 by NerdyVampire
I'm an idiot and put the wrong last name for my character.

[Xelnagahunter]

Quote

TO: Samuel Spade, Detective, NSS Aurora
FROM: AMS, CCIAAMS, NTCC Odin
SUBJECT: RE: Incident Report
--------------------
BODY:

This is an automated message to inform you that your incident report has been received and placed in a queue for the CCIA Division to review.

If necessary, you will be contacted by a CCIA Agent when an investigation begins.
DTG: 17-14:38-TAU CETI STANDARD-08-2461
SIGN: CCIAAMS

 

[NerdyVampire]

TO: Samuel Spade, Detective, NSS Aurora
FROM: CCIAAMS, NTCC Odin
SUBJECT: RE: Incident Report
--------------------
BODY:

This is an automated message to inform you that an investigation has now been opened regarding your incident report, and assigned to agent James Miller, (NerdyVampire).

You may be contacted by the CCIAA for an interview, or you may contact them directly if you have any questions.

DTG: 28-10:17-TAU CETI STANDARD-08-2461
SIGN: CCIAAMS

[NerdyVampire]

TO: Samuel Spade, Detective, NSS Aurora
FROM: James Miller, CCIAA, NTCC Odin
SUBJECT: Notice of CCIA Investigation
--------------------
BODY:

The investigation of this incident has concluded, and appropriate action has been taken for affected individuals.

This matter will now be considered resolved.
--------------------
DTG: 16-13:41-TAU CETI STANDARD-09-2461
SIGN: James Miller