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Staff Complaint - Skull132


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Posted

Regarding Vague Rules:

  • As mentioned in this topic, it is impossible for us to make a list of everything that we think should be punished.
    Otherwise we would would end up with a never ending list of rules and people wouldn't bother to read them all.
  • We are currently looking into ways to expand and elaborate a bit more on certain rules that can easily be misinterpreted.
    • For example from time to time there is a bit of confusion about what a synthetic is allowed to do or not do.
      The "example" section could provide some examples and guidelines.
      (The same would apply for rule 0 aswell)
    • However even this wont be a complete list of "things not to do" and it will not be possible to provide a comprehensive list.

Regarding a Public list of all warnings and bans handed out:

This has been discussed with the administration and the issues of it outweigh the benefits.
A public list of warnings / notes is quite similar to a pillory and we believe that this is not something that contributes to a healthy environment.

Warnings / bans would have to be more vague than they are at the moment to protect the identify of the person that has been warned. (Again to avoid the pillory effect)
Which would make consistent enforcement more difficult as modmins that look at the notes/warnings might not find sufficient information in them to properly judge a situation.

 

Therefore I also consider this complaint resolved unless further issues are raised in the next 24h.

Posted
1 hour ago, Arrow768 said:

Regarding Vague Rules:

  • As mentioned in this topic, it is impossible for us to make a list of everything that we think should be punished.
    Otherwise we would would end up with a never ending list of rules and people wouldn't bother to read them all.
  • We are currently looking into ways to expand and elaborate a bit more on certain rules that can easily be misinterpreted.
    • For example from time to time there is a bit of confusion about what a synthetic is allowed to do or not do.
      The "example" section could provide some examples and guidelines.
      (The same would apply for rule 0 aswell)
    • However even this wont be a complete list of "things not to do" and it will not be possible to provide a comprehensive list.

Regarding a Public list of all warnings and bans handed out:

This has been discussed with the administration and the issues of it outweigh the benefits.
A public list of warnings / notes is quite similar to a pillory and we believe that this is not something that contributes to a healthy environment.

Warnings / bans would have to be more vague than they are at the moment to protect the identify of the person that has been warned. (Again to avoid the pillory effect)
Which would make consistent enforcement more difficult as modmins that look at the notes/warnings might not find sufficient information in them to properly judge a situation.

 

Therefore I also consider this complaint resolved unless further issues are raised in the next 24h.

What specifically was changed after my staff complaints in terms of policy and individual behavior? I need to determine whether or not the complaint is really resolved because I'm going to be entirely honest with you, what I'm reading from your posts is that nothing has changed.

Posted
On 20/03/2019 at 20:07, BurgerBB said:

What specifically was changed after my staff complaints in terms of policy and individual behavior?

  • The Discord Bot has been fixed so strikes are logged properly and it can be used regularly again
  • A report feature is being added to the discord bot which will allow users to report problematic messages to the staff members online who will then look into that.
  • We are moving more towards automated systems (warning points lead to kicks/bans/other appropriate actions for the platform) and away from manually applying punishments.
  • The topic (I mentioned in my previous post) with additional clarifications regarding the rules is being worked on.
  • Further changes might be implemented as a result of that
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