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Quartermaster - Clarification on it's role


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I've been trying to comprehend one thing and that's Quartermasters role. Recently been playing as one and I genuinely enjoy it (oddly enough most people seem to hate it, but I'm starting to slowly understand why.

While playing as a QM, I found that there is a mixed population of players who believes QM is not a management based job that only overseers the Cargo Department, meaning manages CTs & Miners, which leads to some cargo players (alongside few non) to believe that QM has no power to order them around, which them completely defeats the purpose of being a QM, while the wiki clearly states "As a Quartermaster, your primary job is to coordinate and manage the members of cargo and mining." (and I highly believe there is no information for CT's and Miners IG to see that QM is their leader) So could someone please clarify to me what exactly is it? Is QM managing the cargo department or is it people just not understanding its purpose?

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On paper, the QM's the one responsible for making orders of various products and ensuring that tasks are delegated to the CTs to ensure everything that was ordered gets delivered to where it should be going. The role of the CTs is to push boxes around to ensure everything physically gets where it needs to go, whereas the QM is supposed to manage who is doing what and etc.

De facto, there is nothing the QM can do that Cargo Technicians cannot do on their own. They are not command, and they do not possess demotion authority. The difference in access is pretty much marginal, and the QM at the same time also behaves as a Super Cargo Technician. In what happens in practice, the QM is basically a redundant middle-management role that doesn't necessarily have any real authority whatsoever, as they are not command.

Since it is a corporate environment, nobody takes the QM super seriously anyway (what are they gonna do, beat people who disagree? that's a security thing), thus QMs recognize this and act like CTs are of equal rank and importance to them, hence why cargo mafia is a thing.

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