[Resolved] Player Complaint

[Resilynn]

BYOND Key: Resilynn
Game ID: bZe-aqzl
Player Byond Key: Rosetango
Staff involved: Alberyk
Reason for complaint: It's the same issue as always, really.  Threatening command, refusing to follow orders, and just generally being hugely problematic as a character that would actually be employed.  I won't assume she waits for rounds that are heavily wrapped in antaggery to act like this to avoid IC consequences, but I suspect it.  I'll post the most recent situation, which I ahelped about and was told to make a player complaint on by Alb.

Here the HoS, Qux, is attempting to arrest Thea for breaking into the OR with a wizard earlier.

At this point, Harper walks up and drags a perfectly compliant Thea away while the HoS is talking to her, through the crowd at the shuttle.

Here she is once again failing to follow orders.  Despite, by the way, the HoS holding up a stunbaton.  This is bad fear RP and bad pain RP.

Here, a cargo robot inserts itself between Harper and the HoS.  Despite her character having no reason to think all of this will be wiped away as noncanon, she tells an armed Head of Security to leave and that they're not appreciated here.  She should fear being fired.  Again, bad fear RP.

Here, she literally just.  Refuses to be arrested.  We're already on the shuttle, there's nothing the HoS can do ICly with the short amount of time left.  I suspect rosetango intentionally abuses situations like these where she knows this will be written off as noncanon.

Here, she ignores threats of lethal weapons and threatens security.

In what world would you talk to your employers like this?  I play a generally unpleasant character, but I still am mostly respectful in command and I still follow orders, because I'm playing a man who doesn't want to get fired.  Moreover, IC actions have actually developed my character and led him to improve.

Meanwhile, you have Harper, still doing the same unrealistic nonsense over and over again for literal YEARS.  The HoS was not able to arrest her because of the near mutiny from cargo, which had nothing to do with the antags and only to do with Harper not wanting her friend arrested (who was wanted for antag related things but was not an antag herself).  By all means, that situation was removed enough from the antag action that it SHOULD be canon, except that the station was so chaotic it really couldn't be.  We have a character who has lead mutinies on canon events, who has assaulted several heads of staff, and who still, years later, still acts like this.  I find it completely ridiculous.  It disrupts rounds, it's bad fear RP, half the time it's bad pain RP, it exploits the rules, and she's been asked to stop this plural times.  She improves for a few months and then we just end up here again.

As a note, I was not this HoS, the HoS was Yonni, and I felt horrible for him having to deal with a player acting like this ICly and OOCly.

Did you attempt to adminhelp the issue at the time? If so, what was the known action taken by administration/moderation? Yes, I was told to make this complaint.
Approximate Date/Time: 3/11/2019, ~9:30 pacific time.

 

[ReadThisNamePlz]

Hi, @HouseOfSynth and I will be handling this complaint.

I'd like to hear from @Rosetango, and @Yonnimer while Synth and I dig through logs.

[Resilynn]

1 hour ago, ReadThisNamePlz said:

Hi, @HouseOfSynth and I will be handling this complaint.

I'd like to hear from @Rosetango, and @Yonnimer while Synth and I dig through logs.

I think you should also hear from marietti’s player, for the sake of fairness. 

[ReadThisNamePlz]

@ShesTrying I would also like to hear from you on this.

[ShesTrying]

I can confirm what Resi is saying as far as what happened. After I broke into the OR, I headed to the bar after Gonzo fired me. Reeves stumbled across me, we both headed for cargo in the hopes they could smuggle me on to the shuttle. Long story short, I was given a suit, explained how to use it, and we were off on our way to the shuttle.

Our plan failed, and I was very quickly told to take my helmet off. I stopped, complying, as Thea is not robust in the slightest and at this point knew well that she wouldn't be getting out of this situation. I made some story that I was worried surface might be vented, tried explaining it, saying I had nothing to hide, when Willow dragged me into the shuttle and buckled me to a chair. In-character, mind you, I wasn't complaining. I was out of the way, and the focus was on Willow.

From an out-of-character standpoint, it didn't make sense. We were surrounded with what had to be around five security, about to be in the shuttle with them, and had no reason to go back to Cargo.

Instead of complying, though, Willow continued to be obstinate. I agree with Resi's sentiment in her closer completely, and don't see anything to add on in relation to that. 

[Yonnimer]

Heyo, I was the HOS. Just want to do a quick summary of what happend/lead up the shuttle incident.

Early in the round, harper was arrested for failure to execute a order over something simple, charged for 50  credits. Got a bit upset over the charge. And that was it. 

Later into the round, the CMO asked for the psych to be arrested. Although the ninja + wizard were doing things at the time, making it a low priority, no officers ever had time to handle it when I asked them to due to the threats at the time. It was code from here, and for the rest of this.

Finally, on the shuttle. The psych and harper came with full hardsuits deployed, psych lacking the ID. HOS asked to have the helmets removed for a moment to confirm identity, psych did after a minute of telling them to, harper did a few minutes after a arrest threat with a stunbaton. A IPC also stood up with a KA to defend harper, a stun-ION was pointed at them for a minute, before I sat down as the HOS. Later while sitting down the statement in the final picture was said (which, admittedly. I would have deffo changed the wording of if I wasn't tired at the time of it). And that was about it, at least that I remember. From what I understand, the reason to not remove the helmet was due to harper and the psych believing I would have teargassed them. Everyone was on edge at the time due to the ninja's hostilenes, including both security and cargo. 

[Rosetango]

I feel like a lot was left out, but I'll do my best to explain why Willow did what she did.

Stress during the shift was high since at the start Willow was charged with failure to execute an order because she was ordered to give a cartridge of mindbreaker toxin to security instead of medical/chemistry. She disobeyed because she believed it was a waste of resources and that it would be safest in chemistry. She gets fined and gets extremely upset because it just broke her 7~ month long streak of no charges, which meant a lot to her.

Stress only got worse when the ninja began killing people, and higher when Willow found out that Fernando had fired someone who she thought was good at her job. She only knew that Security was after Thea, and Willow rarely has pleasant interactions with security, mainly because of her lack of good communication skills and blunt tone, which is the result of an undiagnosed mental illness which I will not name due to character arc purposes.

Willow was wearing an industrial rig suit completely deployed by the time the shuttle had docked and had it because mining decided it would be best for her to have some armor versus none earlier, because of the ninja. At this point (shuttle docking) the chat was going kind of fast and there was a lot happening at once, which I have a hard time processing due to ADHD and the fact that I have a hard time processing too much stimulus at once (sensory overload) so there was likely a lapse in roleplay on my part, which I apologize for. I genuinely cannot remember if I saw the HoS talking to her when I first pulled her or not. Either way, Willow is running on adrenaline at this point and is fueled by lots of paranoia, so she's kind of stuck in fight or flight mode and knows that Thea asked for her protection. So fearing for both of their safety, Willow pulls Thea onto the shuttle and into a seat and tries to create a barrier. 

There was only the issue of the helmets, which Willow eventually did comply with, but quickly, out of spite. She was scared that the HoS might abuse her trust by spraying her as soon as her face protection goes down, which is why she initially refused. As for the lethals, Willow gambled and placed faith in the HoS and the security team to NOT use it (ions or otherwise) on the shuttle. She also believed that she had adequate protection from bullets & batons as she was wearing a fully deployed industrial rig, which she has little know-how of how it actually works but assumed it had plenty of armor due to its size. Willow was also afraid of being fired but she was more concerned about the safety of her wellbeing and other crewmembers and was like I said earlier, stuck in fight or flight mode.

As for the threatening security, that was said after Fernando brought attention to Thea's arrest. Willow saying "touch her and I'll kick her ass" is her way of saying "please keep your distance, I am feeling threatened right now". Much like an animal, like a cat for example, when threatened, she attempts to make herself look bigger and worse (in the case of cats, puffing up and hissing). A lot of times threats like that and Willow saying "leave you're not appreciated here" or "back off" is just, quite literally, her giving her warning sign that she feels threatened and would like you to back off, "if you press further, I will defend myself". Willow's lack of good communication skills is intentional and something I've been trying to make glaring obvious as of late, and is resultant of previously mentioned undiagnosed mental illness, which I have been trying to get diagnosed but find it very hard to with the lack of consistent psyches, and it feels cheap to just make up a psyche and get her diagnosed.

[Resilynn]

2 hours ago, Rosetango said:

As for the lethals, Willow gambled and placed faith in the HoS and the security team to NOT use it (ions or otherwise) on the shuttle. She also believed that she had adequate protection from bullets & batons as she was wearing a fully deployed industrial rig, which she has little know-how of how it actually works but assumed it had plenty of armor due to its size. Willow was also afraid of being fired but she was more concerned about the safety of her wellbeing and other crewmembers and was like I said earlier, stuck in fight or flight mode.

 

If you thought the HoS would pepperspray you, why are you claiming suddenly it's not bad fearRP because you could also just trust them to not fire on the shuttle?

Willow Harper does not fear lethals, she does not fear pain.  You didn't fear a stun baton here.  I don't buy this excuse. 

[AmoryBlaine]

I haven't read anything, here. But I was present for the shuttle situation, and honestly, there was like 6 cargo people in RIGs carrying pickaxes and spears just telling us to fuck off. It was really tense, and I can totally understand sticking to your guns there. I also don't think it was known that the shotgun I was holding the entire time was loaded with lethal shells, otherwise I think the approach would have been different, as well as the response. Not that Carmichael is going to shoot someone like Harper- for anything.

Just overall seemed like a tense sitatuation with fight or flight kicking in as the HoS stood there giving orders to the cargo posse and them trying to think out the odds on the situation before C/Tprs defuse it. Well, some atleast. The QM that shift was just a shitter. But the rest were armed and ready to fight us if we tried to detain them.

[Resilynn]

8 hours ago, AmoryBlaine said:

Just overall seemed like a tense sitatuation with fight or flight kicking in as the HoS stood there giving orders to the cargo posse and them trying to think out the odds on the situation before C/Tprs defuse it. Well, some atleast. The QM that shift was just a shitter. But the rest were armed and ready to fight us if we tried to detain them.

I agree that it was a tense situation, that ninja was terrifying, which is why it blows my mind anyone could pretend picking a fight with armed security over  "he made me put the mindbreaker he's addicted to and recovering from in security instead of chemistry" and "he demoted someone I like who broke into an operating room and nearly killed a patient, also brought a wizzo who assaulted the CMO" is in any way, at all, even a shred realistic and justifiable.  

[ReadThisNamePlz]

Please give Synth and I some time to come to discuss all of this. Still digging through logs.

[ben10083]

I would like to reference a previous situation that happened a while ago that is very similar to this:

 

It was a malf round, and it was the part of the round where the AI was making moves and stopped security from accessing armory, so the Captain (or HoS, I forget at the moment, but for the rest of this I will refer as Captain for consistency, if @Arrow768 , who was the person if I recall, would clarify here, that would be great) ordered ion rifles from cargo. This is where the problem started. Willow from the start actively interfered with even ordering the rifles, and once the rifles were finally ordered by threat of arrest Willow Told the AI directly detailing how security and command was ordering ionrifles, and where security and command would be to collect them. Almost as a direct result, the AI escalated and started trying to gain access to SD, triggering Delta. It also started blocking surface cargo, to prevent security from collecting the rifles. 

Overall, due to Willow, the AI was notified of security's escalation in advance and was able to raise to Delta and started attacking security, risking the lives of the entire crew and the station due to her actions. I do not really see any IC reason to blatantly disregard security and command orders when they clearly need to do so, then directly help the antag by informing them of their plan.

[Arrow768]

I have to correct Ben a bit:
We were already on Delta at the time and the AI threatened to or was in the process of killing people.
To be able to efficiently resolve this issue in case the AI escalates further, I (as captain) went to cargo and told the cargo tech present (Willow Harper) to order ion rifles.
She refused to do so, therefore I ordered them myself.
The cargo technician then proceeded to inform the AI of the exact order.

At the time I didnt ahelp this (yes, shame on me) since I just forgot todo so in the hectic round.

To sum it up: A cargo technician not only refused to follow a captains order but actively alerted the hostile force of the plan while the station was on Code Delta, while any violation of orders given by heads of staff is punishable by death.

For reference the delta description:

Quote

The station's self-destruct mechanism has been engaged. All crew are instructed to obey all instructions given by heads of staff. Any violations of these orders can be punished by death. This is not a drill.

 

[ReadThisNamePlz]

 

Alright @Rosetango

 you've got a couple of complaints relating to the same issue. While we encourage characters to be unique, Willow's attitude needs to be changed. The 'flying-off-the-handle' attitude isn't working here anymore.

So, here's what we'll do.

Either - 
A. You'll have to change the way you play Willow, make her more docile and only act out of self defense. (Of course, antag roles will give you leeway)

B. Continue playing this way and you'll most likely be perma banned.

Edited March 17, 2019 by ReadThisNamePlz